Please allow up to 48 hours for your order to be processed. Note, during high season processing time may be longer than expected.

We process orders Monday through Friday, excluding holidays. Any orders placed after 2pm EST will be processed the following business day.

Once your order has shipped, we are no longer responsible for lost or damaged products that may occur during transit.

If you have made a mistake in your order or while filling out your shipping information, please contact us immediately by emailing info@demarena.com.

US Domestic Shipping

Once processed, all US orders ship USPS First Class or Priority Mail within approximately 3-7 business days. Once shipped, you can expect your order to arrive within 1-5 business days.                                                             

International Shipping

Once processed, all international orders ship USPS First Class Mail or Priority Mail within approximately 3-7 business days. If shipped First Class, you can expect your order to arrive within 1-3 weeks. If shipped Priority Mail, you can expect your order to arrive within 6-10 business days.